Question 1

Are your products certified for international markets?

Accepted Answer

Yes! Our PCI devices (stents, balloons), IVD reagents, and hearing aids are CE certified and comply with MDR 2017/745.

Question 2

What is your order quantity?

Accepted Answer

We offer flexible MOQs for different products.

Question 3

Can I sell your products under my own brand?

Accepted Answer

Absolutely! Our OEM/private label services include:

Custom packaging & branding

Regulatory documentation under your company name

Technical support for local market approvals

Question 4

What payment terms do you accept?

Accepted Answer

Flexible options:

50% deposit, 50% before shipment (standard)

LC (Letter of Credit) & TT (Wire Transfer)

Negotiable terms for long-term partners

Question 5

Do you provide after-sales support?

Accepted Answer

Yes! Our services include:

24/7 multilingual support

Free product replacements for defects

Training programs for hospitals & distributors

FAQ

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